Frequently Asked Questions
Everything you need to know about our premium wedding and home decor.
How long does it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for floral arrangements?
We offer a 30-day return policy for most items in their original, unused condition. Please note that customized products and final sale items are not eligible for return.
Are your artificial flowers realistic in person?
Yes, our flowers are crafted from premium foam and silk materials designed to mimic the look and feel of real blooms while offering the durability to last throughout your event and beyond.
Do you offer bulk discounts for large events?
We provide tiered pricing and special packages for large weddings and events. Please check our 'Bulk Orders' page or contact our support team for a custom quote.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a change within 1 hour of purchase; however, once an order has entered the shipping phase, it cannot be modified.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.